Shipping policy

All orders are processed within 1-3 business days. 
Orders are not shipped or delivered on weekends or 
public holidays.

Estimated delivery times:
- Portugal: 4–9 business days
- Europe: 7–14 business days
- Rest of the world: 10–20 business days

Shipping is free on orders over €45. Orders under 
€45 have a flat shipping fee of €5.99.

Once your order has shipped, you will receive an 
email with a tracking number so you can follow your 
order in real time.

We are not responsible for delays caused by customs 
processing or events outside our control.

For any shipping questions, contact us at 
support@telivium.com